Stories from travelers & readers
Whenever I have time, I also answer readers' questions free of charge. You don't need to book a service to reach out. — Jack, EntryVN
Three visas. Trust that grew.
“you have been so wonderful and very patient. It is really appreciated!”
We advanced the fees and delivered three e-visas before payment arrived. After resolving a transfer mix-up, the customer booked Fast Track too.
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The customer had entered an incorrect account number. We reassured them and helped them follow up on the transfer. The replacement payment later arrived.
While arranging Fast Track, they asked how to leave a recommendation and sent the message quoted above.
Story summarized by EntryVN. Quote transcribed from WhatsApp; name abbreviated. Feedback concerns pre-trip support, not the completed airport service. Advancing fees was an individual arrangement.
A visa. A friendship.
“That means a lot to me”
We helped Leo with an urgent e-visa, submitted one day and received the next. We still chat every day, with plans to meet for coffee in Vietnam.
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Leo thanked us for keeping our word when we sent his visa. He also wrote: “If you ever wind up expanding in different countries, let me know. I will be using you”
Our conversations continued after the application was finished. We keep in touch, talk about life in Vietnam, and are still planning that coffee together. What began as visa assistance has grown into a friendship.
Story shared by EntryVN; quotes from WhatsApp. Name abbreviated. Next-day approval describes this application.
A little help. A way forward.
“Sure will. Thanks again so much”
A reader was stuck on a pre-arrival form. We helped them find the relevant document option, and they confirmed they could continue. This help was provided free of charge.
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The reader sent a screenshot of the error. We looked at the issue together and pointed them to the relevant option. They replied that the form let them through after the change.
We wished them a wonderful trip and invited them to message again if they needed help before flying.
Story shared by EntryVN; quote transcribed from WhatsApp. Personal details omitted.
So good, she booked for family.
“Hello this service was so good I want to organise it for my family”
After using Fast Track at Noi Bai Airport, she booked it again for her family visiting Ho Chi Minh City. A good arrival became something she wanted for them, too.
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After her arrival in Hanoi, she wrote: “Done, thank you, wonderful service”
The following day, she contacted us to arrange Fast Track for her family arriving in Ho Chi Minh City and asked how she could pay on their behalf.
Story shared by EntryVN; quotes excerpted from WhatsApp. Name abbreviated.
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