Terms of Use

1. Acceptance of Terms

By accessing or using EntryVN.com (“the Website”), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and customers of EntryVN.

2. About EntryVN

EntryVN.com is an informational and service platform that provides guidance on Vietnam visa regulations, immigration law, airport procedures, and related travel topics. We also offer paid assistance services including visa application support and airport fast track facilitation.

EntryVN is not a government agency, embassy, or official immigration authority. We operate as a private service provider and information platform.

3. Information & Content

All articles, guides, and content published on EntryVN.com are intended for general informational purposes only. While we make every effort to keep information accurate and up to date:

• Vietnam’s immigration and aviation laws are subject to change without notice
• Information on this site does not constitute legal advice
• We recommend always verifying critical information with official Vietnamese government sources
• EntryVN is not liable for any decisions made based on content found on this website

4. Our Services

EntryVN offers paid services including visa application assistance, airport fast track facilitation, and travel consultation. By using our services, you agree to the following:

• Accuracy of information: You are responsible for providing accurate personal information for visa or service applications
• Government decisions: All final decisions on visa approvals or immigration matters rest solely with Vietnamese government authorities. EntryVN cannot guarantee any outcome
• Service fees: Fees listed on the website are subject to change. Confirmed service fees will be communicated to you before payment
• Timelines: Processing times are estimates only and may vary due to factors outside our control

5. Payment & Refund Policy

Payments for services are processed securely through our payment providers. Our refund policy is as follows:

• Fast Track service: Full refund if cancelled more than 48 hours before the scheduled service. No refund for cancellations within 48 hours
• Visa assistance: Service fees are non-refundable once the application process has commenced. Government visa fees (if applicable) follow official refund policies
• Ebooks: Due to the digital nature of the product, all ebook sales are final. If you experience a technical issue accessing your purchase, contact us within 7 days
• Disputes: Please contact us at hello@entryvn.com before initiating any payment disputes

6. Intellectual Property

All content on EntryVN.com — including articles, guides, ebooks, graphics, logos, and design — is the intellectual property of EntryVN and is protected by applicable copyright laws. You may not:

• Copy, reproduce, or republish any content without written permission
• Sell or distribute our ebooks or guides
• Use our brand name or logo without authorization
• Scrape or bulk-download content from the website

Personal, non-commercial use (such as sharing a link or quoting a short excerpt with attribution) is permitted.

7. Affiliate Links & Partnerships

EntryVN.com contains affiliate links to third-party services including accommodation booking platforms, flight search engines, travel insurance providers, and eSIM providers. We may earn a commission when you make a purchase through these links at no additional cost to you.

All affiliate partners are selected based on their relevance and quality for our readers. Our editorial content is not influenced by affiliate relationships.

8. External Links

Our website may link to third-party websites for reference. EntryVN is not responsible for the content, accuracy, or privacy practices of any external websites. Links do not imply endorsement.

9. User Conduct

When using EntryVN’s services or interacting with us via WhatsApp, email, or other channels, you agree not to:

• Provide false or misleading information
• Use our services for any unlawful purpose
• Harass or abuse our staff
• Attempt to manipulate pricing or exploit service errors

10. Limitation of Liability

To the maximum extent permitted by law, EntryVN shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or our services, including but not limited to missed flights, denied entry, or visa refusals.

11. Changes to These Terms

We reserve the right to update these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Your continued use of EntryVN.com after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of the Socialist Republic of Vietnam. Any disputes shall be resolved in the competent courts of Vietnam.