⚡ The short version
If you have filled the e-visa form correctly and completely and it is still not approved — or the portal keeps asking for more documents without ever reaching a decision — the problem is probably not your paperwork. There is a second route: a sponsored visa, arranged through a licensed entity in Vietnam. It costs from $250 depending on the case, against $25–50 for a normal e-visa. Nobody can guarantee you approval on either route, and anyone who does is lying to you.
Most Vietnam visa guides stop at “apply for the e-visa at evisa.gov.vn.” For most nationalities that is the whole answer. This page is for the travellers that answer does not help — and there is very little written for them in English.

How to tell this is your situation

Vietnam’s e-visa has been open to every nationality since 2023. On paper, anyone can apply. In practice, a minority of applicants run into a pattern that a normal rejection does not look like.

What you are seeingWhat it usually means
Rejected with a reason you can identify — blurred photo, name mismatch, wrong entry portAn ordinary fixable error. Correct it and reapply.
Submitted correctly, and it is simply not approvedPossibly this page. Reapplying unchanged rarely changes the outcome.
Repeated requests for additional information that never resolvePossibly this page. More documents into the same channel tends to produce more requests.
Still pending after the normal processing window, onceWait. Processing genuinely varies, and delay alone is not this.

In practice this affects travellers from some African countries most often. We are deliberately not publishing a list of nationalities, for two reasons: the rules on paper do not exclude anyone, and we are not in a position to make claims about how individual decisions get made. What we can describe is the pattern people report, and what actually works when it happens.

First, rule out the ordinary causes Before concluding you need sponsorship, check your application against the common rejection reasons — name order not matching the passport, a photo that fails the standard, an entry port you will not actually use, a passport that expires less than 30 days after the visa would end. Those account for most refusals, they are free to fix, and it would be a shame to pay $250 for a problem a resubmission would have solved. Our guide to e-visa rejections covers them.

What “sponsorship” actually means here

On the sponsored route, you are not applying alone. An entity inside Vietnam that is licensed to do so applies on your behalf and stands behind your visit. The application is assessed as theirs as much as yours, which is why it can succeed where a solo application does not.

That sponsoring entity carries real responsibility for the person they sponsor. It is not a form you fill in, and it is not something a traveller can arrange for themselves from abroad. This is the reason for the cost difference: you are not paying a bigger government fee, you are paying an organisation to take that responsibility on.

We are not going to publish the legal criteria Who may sponsor, and what they must hold to do it, depends on the specific case and the purpose of the visit. We are not going to summarise Vietnamese sponsorship law into a checklist here, because a checklist that is right for one case and wrong for another is worse than no checklist. If someone hands you a confident one-page version of these rules, treat that as a reason to be careful, not reassured.

What it costs, and why it is so much more

RouteCostWho does the work
E-visa, applying yourself$25 single entry / $50 multiple — government feeYou, at evisa.gov.vn
E-visa, handled for you$45 all-inEntryVN
Visa on arrival approval letter$30, plus $25–50 cash stamping at the airportEntryVN
Sponsored visaFrom $250, depending on the caseA licensed partner in Vietnam

The jump from $45 to $250 is not a markup on the same work. It is a different product with a different party carrying the risk. If the number feels high, weigh it against the alternative most people in this position face, which is repeated applications that do not resolve and a trip that does not happen.

Check the cheaper routes first, in this order 1. Are you visa-exempt? Twenty-three countries get 45 days and thirteen more have bilateral agreements. 2. Is a plain e-visa realistic once the obvious errors are fixed? 3. Are you flying directly to Phu Quoc, where every nationality gets 30 days visa-free? Only once all three are no does the sponsored route make sense.

How it works with us

Step 1

Tell us what has happened so far

Message us on WhatsApp with your nationality, what you submitted, and what the portal has told you. This part is free, and quite often it ends here — because the problem turns out to be a fixable error and you do not need this route at all.

Step 2

We pass the case to a licensed partner

EntryVN is not the sponsor. We advise and accompany you through the process, and the application itself is handled by a partner with the licence to do it. We tell you this plainly rather than presenting ourselves as something we are not.

Step 3

They quote your case, then you decide

From $250, and the final figure depends on your circumstances and purpose of visit. You see the number before anything is committed.

Not sure which route applies to you?

Send us what the portal has told you. We will say honestly whether this is a fixable e-visa problem or the sponsored route — the first answer costs you nothing.

Ask on WhatsApp →

This is the most targeted group on the internet for visa scams

Travellers who have been refused once are exactly who fake visa services look for, because they are anxious, running out of time, and less likely to walk away from a bad offer. Some things worth holding on to:

  • Nobody can guarantee approval. Not us, not a partner, not an agent with a very confident website. A guarantee of approval is a guarantee that someone is lying to you.
  • evisa.gov.vn is the only official e-visa portal, and the government fee is $25 or $50. Any site charging you $80 to “submit” your e-visa is reselling a free form.
  • Be wary of urgency. “This price is only valid today” is a sales technique, not a visa process.
  • Ask who the sponsoring entity is and expect a real answer. Anyone unwilling to say who is sponsoring you should not be sponsoring you.

We would rather you read this and go elsewhere with your eyes open than pay us and feel misled.

Common questions

No. Since 2023 the e-visa has been open to all nationalities, and that is still the position. This page is not about a formal exclusion — it is about a pattern some applicants report where a correctly completed application does not reach approval, and what the practical alternative is when that happens to you.

No, and be suspicious of anyone who tells you otherwise. A sponsored application is assessed like any other. What changes is that a licensed entity in Vietnam is applying on your behalf and standing behind the visit, which is a materially different application from one submitted alone.

Because it is not the same transaction. The $25 is a government fee for a form you submit yourself. The sponsored route involves an organisation in Vietnam taking on responsibility for your visit and preparing an application in that capacity. The final figure depends on the case and you see it before committing.

No. We advise and accompany you, and the application is handled by a partner that holds the licence for it. We would rather say that clearly than let you assume otherwise and find out later.

If you can identify what was wrong, yes — fix it and reapply, that is far cheaper. If you have already submitted a correct application and it has not been approved, submitting the same thing again tends to produce the same result. The dividing line is whether you can name the error.

One, and it is worth knowing: every nationality can enter Phu Quoc island visa-free for up to 30 days if flying directly there and staying on the island. It does not let you reach the mainland, so it is not a workaround for a Vietnam trip — but for an island holiday it removes the visa question entirely.

As of September 2026. Government e-visa fees are $25 single entry and $50 multiple entry at evisa.gov.vn, which is the only official portal and is free to use directly. Sponsored visa pricing starts at $250 and varies by case; the figure is confirmed before anything is committed. EntryVN is an independent private service, is not the sponsoring entity, and is not affiliated with the Vietnam Immigration Department or any government agency. No visa outcome is guaranteed by anyone.